The participant from Greece has asked for a withdrawal just before distributing this complaint. Sadly, their winnings haven’t been been given yet. The criticism was turned down since the participant did not respond to our messages and thoughts.
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The player from Greece thinks the casino confiscated his full stability. We afterwards discovered which the balance was dropped in the gameplay.
The player from Portugal is not able to withdraw her winnings in all probability due to unfinished KYC. The player completed the KYC and been given her winnings.
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The player from Greece confronted concerns with withdrawing resources after the casino disabled usage of his withdrawal alternative two weeks prior. Regardless of a Earlier processed withdrawal, he was repeatedly asked For brand new paperwork, even just after distributing many types of identification and evidence of address.
Then they blocked my account and commenced an account verification course of action during which I was remaining with no revenue I had at the bookmaker (€900).
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The participant from Portugal is going through difficulties withdrawing his winnings on account of ongoing verification. The complaint was turned down because the participant did not respond to our messages and concerns.
The participant from Greece was permitted to make a 2nd account during the casino and deposit Inspite of an Lively self-exclusion. The participant stopped responding into the complaint, and it absolutely was shut as "rejected".
The participant from British Columbia submitted a withdrawal request a lot less than two months before getting in touch with us. LEON Ambassador Search The participant has received the payment, along with the complaint was shut as "fixed".
The player from Brazil designed a deposit of R$ 54.00 which was not credited for their casino account. Even with many problems to casino assist, the issue stays unresolved. Player’s grievance continues to be fixed efficiently.
As for identity validation, there was no issue, it was fast and dealt with the really day I registered in the casino.